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Team Update: Promotions & A New Qualification

Our team is at the core of everything we do, and we’re delighted to celebrate the recent achievements of three team members whose growth reflects their dedication, enthusiasm and impact across LOWE.

Isaac’s Promotion

Isaac originally joined us on an 18-month training programme, supporting the Property Services Team with a focus on learning the ropes across facilities management, compliance & operational delivery. Working closely with our Help Desk Manager Teresa, Isaac quickly made a strong impression, completing the programme six months ahead of schedule and stepping into the role of Property Assistant.

man in black tshirt with a green plant behind him smiles at camera

With a drive to keep progressing, he has now been promoted to Project Coordinator. In this role he will work closely alongside our Head of Property, Andre, helping to deliver property fit-outs on time, on budget, and to a consistently high standard. We’re excited to see him continue to thrive in this next chapter!

Lauren’s Promotion

Lauren began her journey at LOWE as a Lettings Consultant before moving into our Community Team, where she has had a lasting impact as our Buildings & Community Coordinator. From onboarding to off-boarding, Lauren has been a wonderful point of contact for our Guardians, always offering support with warmth, empathy and professionalism. 

a woman with dark hair in a black silk shirt smiles at camera. behind her is a large green plant

Her well-earned promotion to Customer Experience Manager recognises not only her exceptional commitment to service but her role in shaping the experience of our Guardians. We know she’ll bring the same passion and thoughtfulness to her new role.

Jerome’s New Qualification

Since joining LOWE in August 2021 as a multi-skilled maintenance operative, Jerome has been a key part of our Reactive Maintenance Team with a particular strength in carpentry and plumbing. Over the past three years, alongside his day-to-day duties, Jerome has also been studying towards his Level 2 City & Guilds Electrical Qualification and we are thrilled to share that he has officially passed.

man in a navy blue shirt smiles at camera

Now fully qualified to carry out PAT testing, fundamental inspection and testing, initial verification and condition reporting, Jerome will be further supporting the team with vital electrical work, and has already set his sights on achieving Level 3.

Our team is growing! We’re always on the lookout for new talent to join us. View our current job vacancies here.