Frequently Asked Questions

Am I allowed to have guests?

What condition does the property need to be in?

What is the minimum term you will occupy a building for?

What is the notice period for landlords?

What insurance do you have in place?

How do you vet your Property Guardians?

When will I get my security deposit back?

Can I store items in communal areas?

Are we allowed parties?

Do the properties have weekly cleaners?

Do the properties have Wi-Fi?

Do the properties have heating, electricity, water and hot water?

Can we have BBQs?

Is there a noise curfew?

Is parking included?

If I am already a LOWE Guardian, do I need to re-apply to move to a different LOWE Property?

What should I do if I lose my keys?

How do I report a maintenance issue?

Who can I expect to see visiting the property?

What can I expect as a LOWE Guardian after I move in?

What are my responsibilities as a LOWE Guardian?

When can I pick up my keys?

Can I decorate my room?

Who will I be living with?

What type of buildings would I live in as a LOWE Guardian?

What are the requirements to become a LOWE Guardian?

How do I book a viewing?

Who are our property guardians?

How do property guardians protect vacant property?

Why use LOWE property management services instead of typical empty property security?

Do property guardians affect planning?